Space Shuttle Launch Viewing Refund Policies
Gray Line Orlando/Gator Tours/Central Florida Tours
Effective September 1, 2006
In the event of a scrub prior to guests having been transported to the LTT Viewing Site, the following policy will be in effect:
• No refunds will be issued by Gator Tours. Guests will be transported to KSCVC for a normal Maximum Access day on the original launch date.
• Any LTT tickets held by those guests will be valid as either a retail or food voucher in the amount of $15. No change will be issued on these vouchers so guests are advised to use their tickets on purchases at least $15.
• Gator Tours will give pax the option of keeping their LTT tickets and rescheduling for the next launch attempt. Gator will charge a nominal additional transport fee for these guests for their second trip to KSCVC, covering their transport costs.
In the event of a scrub once guests have been transported to the LTT Viewing Site, the following policy will be in effect:
• No refunds will be issued by Gator Tours.
• With transport to the viewing site having taken place, the LTT ticket will have been collected from the guest and will be considered used. It will not be valid for further use in any capacity.
• Guests will be offered the opportunity to return for the next launch attempt. They would view from the main visitor complex (not the LTT site). Their Maximum Access admission ticket from the original launch date is all they will need for reentry.
• Gator Tours will charge a nominal additional transport fee for any guests that opt to return to view the next launch attempt from the main Visitor Complex, covering their transport costs.
